Managed Network Operations Center

Your network doesn’t sleep. Neither do we.

The Best Time to Catch a Network Problem Is Before Your Clients Do.

Network incidents don’t schedule themselves for business hours. A BGP session drops at 2am. A core switch wedges on a Friday evening. A DDoS hits mid-afternoon on the busiest day of the month. The question isn’t whether something will go wrong — it’s whether someone who knows what they’re doing will be there when it does.

AMROTS Managed Network Operations gives you exactly that — senior network engineers monitoring, managing, and responding to your infrastructure around the clock. Not a helpdesk reading from a script. Not a junior tech pinging devices and escalating everything. Engineers who understand your network, know your environment, and can fix things — fast.

24/7 proactive monitoring and alerting across your entire network infrastructure

Senior engineer on-call response — real expertise, not tier-1 triage

BGP session monitoring, prefix health checks, and routing anomaly detection

Fully documented runbooks and escalation procedures tailored to your environment

Firewall rule management, policy updates, and security event response

Regular performance reporting, capacity reviews, and optimisation recommendations

Python-based automation and scripting to reduce manual toil and human error

Talk to Us About Managed Operations

24/7 NOC Support: +374 00 000 000

What Our Managed NOC Service Covers

Every managed engagement is tailored to your environment — but here’s what’s typically included. Think of us as your network operations team, without the overhead of hiring one.

24/7 Monitoring & Alerting

Continuous monitoring of your devices, links, BGP sessions, and services — with intelligent alerting configured to catch real problems without burying you in noise. We use industry-leading tools and build custom monitoring tailored to your environment.

Incident Response

When something goes wrong, we’re on it. Our engineers diagnose, isolate, and resolve network incidents — with clear communication to your team throughout. No waiting in a queue, no reading from a script.

Performance Reporting

Monthly performance reports covering utilisation trends, incident summaries, capacity headroom, and recommendations. You’ll always know exactly how your network is performing and what’s coming on the horizon.

Network Automation

We build and maintain Python-based automation tooling for your environment — configuration management, compliance checking, routine task automation — reducing manual effort and the risk of human error at scale.

No Tier-1 Gatekeeping

There's no junior helpdesk between you and a senior engineer. When you call at 3am with a P1 incident, you get someone who can actually fix it — immediately.

We Know Your Network

Unlike generic NOC providers managing hundreds of clients from a template, we build deep familiarity with your specific environment — your topology, your quirks, your critical paths. That knowledge pays dividends when every minute counts.

Automation-First Operations

We don't just watch dashboards — we engineer operational efficiency into your environment. Custom alerting, automated remediation scripts, and configuration compliance tooling means fewer incidents and faster recovery when they do occur.

Our approach

How We Onboard and Operate Your Network.

Through experienced startup consultants who understand the isolated tasks necessary, a client can rely on a professional to manage a critical step in the early stages and focus on other items that need attention.

Onboarding & Documentation

A managed engagement starts with thorough onboarding. We spend time getting to know your network deeply — topology, device inventory, BGP configuration, critical paths, and known quirks. We build runbooks, escalation procedures, and monitoring profiles tailored specifically to your environment. By the time we go live on monitoring, we already know your network well enough to respond intelligently to anything it throws at us.

Proactive Operations

Good NOC work isn't just reactive — it's proactive. We monitor trends, flag capacity concerns before they become incidents, review firewall policy drift, and keep your BGP environment clean and well-documented. Monthly reporting keeps your team informed without overwhelming them, and regular operational reviews ensure the service evolves as your network does.

Incident Management & Communication

When incidents occur, we follow documented procedures — but we also use our judgement. We communicate clearly with your team throughout an incident, provide post-incident reports with root cause analysis and recommendations, and update runbooks so we're better prepared next time. Every incident is a learning opportunity, and we treat it that way.

Onboarding

How We Get Started

How a Managed NOC With AMROTS Is Different

Discovery & Onboarding

We audit your environment, document your topology, review your existing monitoring setup, and build a complete picture of your network before we take over operations. No shortcuts — the quality of our monitoring is only as good as our understanding of what we're monitoring.

Runbook & Monitoring Build

We build custom monitoring profiles, alerting thresholds, and runbooks tailored to your environment. Escalation procedures are agreed and documented. Automation scripts for common operational tasks are developed and tested. Everything is in place before we go live.

Go Live & Stabilisation

We transition to live monitoring with a stabilisation period — tuning alerting thresholds, refining runbooks, and ensuring we're catching the right things without unnecessary noise. Regular check-ins during this period keep your team informed and confident.

Ongoing Operations & Review

With the environment stable, we move into steady-state managed operations — monitoring, responding, reporting, and continuously improving. Monthly performance reports and quarterly operational reviews keep everything aligned with your business needs.

Let’s Talk About Your Network.

Hovsep Emin 130/1
Yerevan, Armenia 0051

Consulting: +374 00 000 000
Corporate: +374 00 000 000

Frequently Asked Questions

Some frequently asked questions about the service that you may have questions about

What does "managed NOC" actually mean in practice?

It means we act as your network operations team. We monitor your infrastructure around the clock, respond to incidents, manage your BGP and firewall environments, produce regular performance reports, and keep your network running smoothly — so your internal team can focus on other things.

Do we get a dedicated engineer or a shared pool?

You get engineers who know your network specifically. We maintain detailed documentation of your environment so that whoever is on call has the context to respond intelligently — not just follow a generic runbook. For critical environments, dedicated arrangements can be discussed.

What happens during a major network incident?

We engage immediately, diagnose the issue, implement a fix or workaround, and communicate clearly with your team throughout. Post-incident, we produce a root cause analysis and update our runbooks. You'll never be left wondering what happened or why.

Can you take over management of an existing network?

Yes — this is the most common scenario. We onboard your existing environment, build our monitoring and runbooks around it, and take over operations. The onboarding process is thorough precisely because we want to know your network well before we're responsible for it.

Do you provide automation as part of managed operations?

Yes. We build Python-based automation tooling for routine operational tasks — configuration compliance checking, automated remediation for known failure modes, and scripted workflows that reduce manual toil and human error. Automation is part of how we operate, not an add-on.

What reporting do we receive?

Monthly performance reports covering utilisation trends, incident summaries, BGP health, capacity headroom, and forward-looking recommendations. Quarterly operational reviews where we discuss the network's direction and any planned changes. And real-time communication during incidents — always.

See More & Ask Us Questions

Amrots — Your network, engineered right.